Effective Date: November 2025

Last Updated: November 2025

Welcome to Plan It. Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.planitco.uk, interact with our services, or communicate with us online.

1. Who We Are

Plan It is a lifestyle concierge brand offering curated travel planning, event organisation, gifting services, and bespoke lifestyle memberships. We are based in the UK and operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Contact Email: hello@planitco.uk

Website: www.planitco.uk

2. What Information We Collect

We collect personal data in the following ways:

• Contact Information: Full name, email address, phone number, address

• Booking & Service Details: Itinerary preferences, dates, destinations, guest names, budget ranges

• Form Submissions: Data submitted via forms for:
  

• Gift guides (recipient details, preferences, occasion, budget)

• Travel planning (destination, dates, preferences, travel style, budget)

• Event attendance (RSVPs, dietary requirements, seating requests, solo/group preferences)

• Payment Information: Collected and processed securely via third-party platforms (e.g., Stripe or PayPal). We do not store any card details.

• Marketing Preferences: Your consent to receive newsletters or promotional emails

• Website Usage Data: IP address, device information, browser type, and interaction via cookies

3. How We Use Your Information

We use your data to:

• Provide and personalise our services

• Respond to enquiries and service requests

• Process payments and manage bookings

• Customise gift suggestions, travel itineraries, and event experiences based on your preferences

• Send you updates, reminders, and promotional content (with your consent)

• Improve website experience and service offerings

• Comply with legal, contractual, and regulatory requirements

4. How We Collect Your Data

You may provide personal information:

• Directly, via contact forms, booking submissions, event RSVPs, gift guide preferences, or email communication

• Indirectly, through website usage, cookies, and third-party tools like Squarespace Analytics and Google Analytics

5. Who We Share It With

We do not sell your data. We may share it with trusted third-party partners solely to perform services on our behalf:

• Email marketing tools (e.g., Mailchimp)

• Payment processors (e.g., Stripe, PayPal)

• Website hosting and analytics services

• Contractors or suppliers providing parts of your service (e.g., gift vendors or travel booking agents, if applicable)

All parties adhere to strict confidentiality and data protection standards.

6. Cookies & Tracking Tools

Our website uses cookies to improve user experience and track usage data. Cookies help us understand how you navigate the site and allow us to tailor content. You can disable cookies through your browser settings at any time.

7. How We Store and Protect Your Data

Your data is stored on secure servers and protected by:

• SSL encryption

• Access controls (only authorised team members)

• Regular backups

• Industry-standard security tools

Data is retained only as long as necessary or as required by law.

8. Your Rights

As a data subject, you have the right to:

• Access the personal data we hold about you

• Request corrections or deletion of your data

• Withdraw your consent at any time

• Object to or restrict data processing

• Request data portability

• Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise these rights, please email us at hello@planitco.uk.

9. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from children.

10. Changes to This Policy

This Privacy Policy may be updated periodically. All changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns, please contact us at:

📧 hello@planitco.uk

🌐 www.planitco.uk