Privacy policy.
Effective Date: November 2025
Last Updated: November 2025
Welcome to Plan It. Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.planitco.uk, interact with our services, or communicate with us online.
1. Who We Are
Plan It is a lifestyle concierge brand offering curated travel planning, event organisation, gifting services, and bespoke lifestyle memberships. We are based in the UK and operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Contact Email: hello@planitco.uk
Website: www.planitco.uk
2. What Information We Collect
We collect personal data in the following ways:
Contact Information: Full name, email address, phone number, address
Booking & Service Details: Itinerary preferences, dates, destinations, guest names, budget ranges
Form Submissions: Data submitted via forms for:
Gift guides (recipient details, preferences, occasion, budget)
Travel planning (destination, dates, preferences, travel style, budget)
Event attendance (RSVPs, dietary requirements, seating requests, solo/group preferences)
Payment Information: Collected and processed securely via third-party platforms (e.g., Stripe or PayPal). We do not store any card details.
Marketing Preferences: Your consent to receive newsletters or promotional emails
Website Usage Data: IP address, device information, browser type, and interaction via cookies
3. How We Use Your Information
We use your data to:
Provide and personalise our services
Respond to enquiries and service requests
Process payments and manage bookings
Customise gift suggestions, travel itineraries, and event experiences based on your preferences
Send you updates, reminders, and promotional content (with your consent)
Improve website experience and service offerings
Comply with legal, contractual, and regulatory requirements
4. How We Collect Your Data
You may provide personal information:
Directly, via contact forms, booking submissions, event RSVPs, gift guide preferences, or email communication
Indirectly, through website usage, cookies, and third-party tools like Squarespace Analytics and Google Analytics
5. Who We Share It With
We do not sell your data. We may share it with trusted third-party partners solely to perform services on our behalf:
Email marketing tools (e.g., Mailchimp)
Payment processors (e.g., Stripe, PayPal)
Website hosting and analytics services
Contractors or suppliers providing parts of your service (e.g., gift vendors or travel booking agents, if applicable)
All parties adhere to strict confidentiality and data protection standards.
6. Cookies & Tracking Tools
Our website uses cookies to improve user experience and track usage data. Cookies help us understand how you navigate the site and allow us to tailor content. You can disable cookies through your browser settings at any time.
7. How We Store and Protect Your Data
Your data is stored on secure servers and protected by:
SSL encryption
Access controls (only authorised team members)
Regular backups
Industry-standard security tools
Data is retained only as long as necessary or as required by law.
8. Your Rights
As a data subject, you have the right to:
Access the personal data we hold about you
Request corrections or deletion of your data
Withdraw your consent at any time
Object to or restrict data processing
Request data portability
Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise these rights, please email us at hello@planitco.uk.
9. Children’s Privacy
Our services are not intended for individuals under 16. We do not knowingly collect data from children.
10. Changes to This Policy
This Privacy Policy may be updated periodically. All changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns, please contact us at:
📧 hello@planitco.uk
🌐 www.planitco.uk

